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课程培训
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Oracle Social Relationship Management Cloud Servic
Oracle Social Relationship Management Cloud Service 2014 Certified Implementation Specialist培训课程 培训内容： 1、Oracle Social Relationship Management - Platfrom Overview Describe SRM tools and subcomponents Describe the features and functions of the SRM platform 2、Oracle Social Relationship Management - Workflow and Automation Set-up and Configuration Describe Workflow & Automation features and functions Configure Social Engagement & Monitoring Cloud settings (channels, users, permissions, automations and plugins) Configure Social Marketing Cloud account settings for the My Profile and Resource Tabs 3、Oracle Social Relationship Management - Social Marketing Cloud Product Area Configurations and Features Create a post in Publish Take actions on post in Publish (preview, quick edit, full edit, copy, copy a suggested, or remove the post) Configure the Admin Tab settings in Publish Create and attach coupons and polls to social streams with Publish Create and post a Custom Wall App with Publish Describe how to use Dynamic Link Tracking Set up Dynamic Link Tracking in Admin Create a Tracking URL on the Create a Post Page (CAPP) Create Open Graph Objects and custom domains 4、Oracle Social Relationship Management - Social Engagement & Monitoring Cloud Product Configuration and Features Explain how to view messages on the Monitor Tab in Engage Perform messaging actions available in Engage Filter messages in Engage 5、Oracle Social Relationship Management - Social Marketing Cloud Listen & Analyze Describe the metrics and what data the charts show on the Facebook Dasboard in the Resources Tab Describe the data and types of interactions reported in the Facebook Engagement section of the Resources Tab Describe the three types of metrics reported in the Facebook Visibility section of the Resources Tab Explain how to use the Resources Tab in Listen & Analyze Explain how to use the Social Campaigns Tab to anlayze the performance of published posts 6、Oracle Social Relationship Management - Social Engagement & Monitoring Cloud Listen & Analyze Create and manage Topics Create and edit Topics in a Bundle Explain how to use the Dashboads Tab to analyze data Run and export reports for internal user activity Run and export post-level data for Facebook and Twitter Run and export page-level data for Facebook 7、Oracle Social Relationship Management - Content & Apps Build a view in Content & Apps Create a brand template in Content & Apps Connect a view live on Facebook in Content & Apps Customize a view in Content & Apps 8、Oracle Social Relationship Management - CX Solution Integration Configurations Explain the Oracle Customer Experience vision Configure SRM integrations 如果您想学习本课程，请预约报名
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